Security & privacy
ProcureMate is built for places where trust matters most. We tell you the rules, and we follow them.
Cameras live in inventory areas only — never customer-facing, sleeping, or PHI-sensitive spaces. Setup guides and signage included.
We don't identify people. The AI looks at items on shelves, not faces, badges, or names.
Only motion-triggered snapshots. Auto-deleted after 30 days. Nothing else hits durable storage.
Camera credentials encrypted at rest with AES-256-GCM. All streams encrypted in transit. Keys rotated automatically.
Postgres row-level security enforced on every query. Your organization's data never touches another's.
Pause monitoring with one click. Full account deletion within 24 hours of request. Audit log of every event.
Vertical-specific notes
Cameras must not be placed where PHI is visible. Setup guides keep the lens away from prep counters and labels.
Supply room only — never sleeping, bathroom, or recipient pickup areas. Signage template provided per vertical.
Post the included signage in monitored areas. Templates differ by vertical and ship during onboarding.
Universal rules
Cameras live in storage / supply areas only — never in customer-facing or private areas.
No facial recognition. Ever.
No raw video stored. Only snapshots when motion happens, deleted after 30 days.
Camera credentials encrypted at rest with AES-256-GCM.
All streams encrypted in transit.
Strict tenant isolation enforced by Postgres row-level security.
Pause monitoring with one click.
Full account deletion within 24 hours of request.
Audit log of every event, queryable by you.