Terms of service

Last updated: 6/2/2026

These terms govern your use of ProcureMate. By creating an account you agree to them. Read carefully — and reach out at support@procuremateai.com if anything is unclear.

Acceptable use

You may install ProcureMate cameras only in storage and supply areas you operate or have permission to monitor. You may not use the service to surveil customers, residents, patients, or employees beyond inventory tracking.

Pharmacies and clinics

You are responsible for HIPAA compliance and any local regulations. Cameras must not capture PHI. We provide the technical safeguards; you provide the operational ones.

Employee notice

Many jurisdictions require posting visible notice that an area is monitored. We provide a signage template for each vertical during onboarding. You agree to post it.

Service availability

We aim for high uptime but make no SLA guarantee at this stage. The camera worker auto-reconnects on stream drops, but transient outages may occur.

Liability

ProcureMate is provided "as is". AI-detected counts may have errors — always verify with the review queue before relying on them for compliance, legal, or financial reporting.

Termination

You can cancel any time. We may suspend accounts that violate these terms or our acceptable-use policy. On termination we delete your data within 24 hours.